Frequently Asked Questions - We Clean More

This page provides answers to some common questions about our residential and commercial cleaning services. If you don't see your question answered here, please don't hesitate to contact us!

General Questions:

  • What types of cleaning services do you offer?

    We offer a comprehensive range of cleaning services for both residential and commercial clients, including:


    • Residential: Regular cleaning (weekly, bi-weekly, monthly), deep cleaning, move-in/move-out cleaning, spring cleaning, post-construction cleanup, and specialized cleaning (e.g., oven cleaning, refrigerator cleaning, window washing).
    • Commercial: Office cleaning, retail space cleaning, janitorial services, floor care (waxing, stripping, polishing), window cleaning, and customized cleaning plans.
  • What areas do you serve?

    We proudly serve Plant City, FL; Lakeland, FL; Valrico, FL; Dover, FL; Seffner, FL; Kathleen, FL; Thonotosassa, FL; Mango, FL; Brandon, FL; Bloomingdale, FL; Fish Hawk, FL. Please contact us to confirm if we service your specific location.

  • Are you insured and bonded?

    Yes, for your peace of mind, We Clean More is fully insured and bonded.

  • Do I need to provide my own cleaning supplies and equipment?

    Typically, we provide all of our own high-quality cleaning supplies and professional-grade equipment. However, if you have specific products you prefer us to use, please let us know, and we'll do our best to accommodate your request.

  • What are your hours of operation?

    Our cleaning services are generally available Monday through Friday, 8:00 AM to 5:00 PM. Specify days of the week and general time frames. We can often accommodate weekend or after-hours appointments for commercial clients upon request. Please contact us to discuss your specific scheduling needs.

  • How do I get a quote for your services?

    The best way to get an accurate quote is to contact us via phone or email, fill out our online quote request form, or schedule an on-site consultation. We'll discuss your cleaning needs and provide you with a customized estimate.

Residential Cleaning FAQs:

  • How do your regular residential cleaning services work?

    Our regular cleaning services are tailored to your specific needs and can include tasks such as dusting, vacuuming, mopping, cleaning bathrooms and kitchens, emptying trash, and tidying up. We can create a customized checklist to ensure all your priories are addressed.

  • Do I need to be home during the cleaning?

    It's entirely up to you! Many of our clients prefer to be out during the cleaning for convenience. If you won't be home, we'll arrange a secure method for entry, such as a lockbox or key handover.

  • How do you ensure the safety and security of my home?

    We carefully screen all of our cleaning professionals, and they are trained to be respectful and mindful of your property. We are also fully insured and bonded for added security.

  • What if I'm not satisfied with a cleaning?

    Your satisfaction is our top priority. If you have any concerns about your cleaning service, please contact us and we will promptly address the issue to your satisfaction.

Commercial Cleaning FAQs:

  • Can you create a cleaning schedule that works around our business hours?

    Yes, we understand the importance of minimizing disruption to your business operations. We can work with you to create a cleaning schedule that suits your specific hours and needs, including before, during, or after business hours.

  • Do you offer customized commercial cleaning plans?

    Absolutely! We recognize that every commercial space has unique cleaning requirements. We will work closely with you to develop a customized cleaning plan that addresses your specific needs and budget.

  • What types of commercial properties do you clean?

    We clean a wide range of commercial properties, including offices, retail stores, medical facilities, schools, restaurants, and more. Please contact us to discuss your specific property type.

  • What is included in your commercial janitorial services?

    Our janitorial services can be tailored to your needs but often include tasks such as trash removal, floor cleaning, restroom cleaning and sanitization, dusting, window cleaning, and restocking supplies.